jiste, rypat do microsoftu je snadne, ale neni to zrovna inteligentni zpusob vyjadrovani svych nazoru. Doporucuji prostudovat text na http://news.spong.com/x?art=9336
pro orientaci je tu jeho cast:
Microsoft reacted to the claims of faulty goods this morning. “It's a few reports of consoles here and there not working properly," said Molly O'Donnell, a spokeswoman for Microsoft's Xbox division. "It's what you would expect with a consumer electronics instrument of this complexity...par for the course.” And is she right? Well in short, yes she is.
Launch Xboxes were plagued with problems, resulting in the nickname FiXBox being awarded after it chewed up disks and suffered repeated hard disk failures. So it’s a Microsoft issue? No, of course not. The Dreamcast suffered hard reset problems at launch, the PlayStation 2 saw massive returns with a plethora of issues including disc read errors, blown circuit boards and power supply issues. Early PlayStation consoles were also unreliable, resulting in many having to stand on their side to read game discs. Sega’s Saturn also suffered crash faults in its early phase, with the recently released PSP seeing widespread pixel, disc and general manufacture quality-related returns.
Outside of gaming, look at the uproar Apple manages to cause with the portable music player fashionista up in arms every six months or so.
Microsoft outlined its returns policy for defective 360 hardware, explaining that US consumers need only to call 1-800-4myXbox or go to www.xbox.com If the problem can't be resolved via telephone right away, Microsoft will pay to ship the console overnight to a repair centre and ship it overnight back to the consumer once it's fixed, or ship a replacement. This, compared to the customer service support offered by almost every other manufacturer of cutting edge technology, is pretty impressive.
pro ty, co nevldnou anglictinou: HW problemy se do urcite miry tykaji jakekoliv elektroniky, problemum se nevyhnul puvodni xbox, playstation 2 i 1, Dreamcast, Saturn, PSP, o ipodech ani nemluve.
MS zakaznikum, kteri maji problemy nabizeji telefonickou podporu a bezplatnou vymenu zarizeni a to s bezplatnym dorucenim do druheho dne (v usa) obema smery - od zakaznika do servisu a zpet.
